Scalable, secure, and premium MotivatePT mobile experience.

Mobile platform re-architecture

• Creation of a cohesive mobile UI/UX design, including user flows, wireframes, and high-fidelity screens for both client and trainer experiences
• Flutter app with modular architecture, role-based user experience, and scalable navigation structure.
• Environment setup (development, staging, production).
• Application initialization flows, including splash screen, authentication checks, routing, and error handling
• Security implementation, covering token handling, secure storage, and mobile-safe authentication flows
• Refactoring of existing backend services & API.

Client & trainer functionality implementation

• Multi-role authentication, registration flows, profile management, push notifications.
• Trainer availability and capacity management.
• Client calendar, scheduling, booking.
• Security implementation, covering token handling, secure storage, and mobile-safe authentication flows
• Stripe payment integration, including subscriptions, blocks, add-on credits, receipts, and billing notifications.

• A cohesive mobile UI/UX design, including user flows, wireframes, and high-fidelity screens for both client and trainer experiences
• A clear and reusable design system (components, typography, colours, spacing, and interaction patterns)
• Production-ready mobile application covering all core client and trainer workflows.
• Backend services aligned and optimized for mobile usage.
• Clear technical documentation and handover materials.
• Stable, extensible base for iterative feature delivery in subsequent phases.

• In-app messaging (client trainer), embedded directly within the MotivatePT mobile application.
• Message history with admin visibility, available for QA, safeguarding, dispute resolution, and operational oversight.
• Read receipts, attachments, and smart notifications, ensuring critical communication is seen and acted upon.
• Elimination of WhatsApp and personal contact, reducing the risk of client poaching and protecting revenue.

• An in-app chat system that is fully integrated into the mobile application, supports message history & attachments (images, videos, documents).
• Intelligent controls to reduce client poaching. Removal of personal contact sharing, with optional detection of phone numbers and external links in messages.
• Searchable message history, admin-level visibility, and structured communication data for monitoring, issue resolution, and higher service standard.

• Embedded, platform-owned video calls, replacing personal Zoom link.
• Session recording, quality review, and training libraries (potential).
• Online session tracking & validation of trainer and client join and leave times.
• Total session duration tracking, no-shows, and early exit.
• In-person sessions with a verifiable timestamp when training begins.
• Geolocation integration for proximity checks (potential).
• Session logs and timestamps, client feedback and ratings, trainer responses, generated during each session.

• A reliable, auditable record of all sessions (online and in-person) that supports accurate billing, fair trainer compensation, and confident reporting.
• Elimination of false logging & enforcement of minimum delivery standards.
• Consistent session data enables data-driven trainer management (performance trends, client satisfaction patterns, early detection of quality issues, informed coaching, and support for trainers).

Semi-Automated Client-Trainer Matching, based on:

• Client goals, life stage, satisfaction.
• Trainer availability & experience.

Admin Dashboard with Data & Stats

• Clean, executive-level dashboards.
• Filters by time periods, trainer cohort, and client segment.
• Exportable reports for internal use

Operational Alerts & Safeguards

• Trainers with declining ratings.
• Clients at risk of churn.
• Capacity mismatches (too many leads, too few trainers)
• Repeated late starts or session irregularities.

• Admin-only matching interface with intelligent suggestions that support faster, more consistent client–trainer pairing.
• Configurable matching rules & thresholds that allow the platform to adapt matching logic to business priorities.
• Analytics dashboards with core KPIs to give admins clear visibility into sessions, trainer performance, client engagement.
• Operational alerting framework to flag risks, anomalies, and issues before they impact user experience.
• Documentation and training for the admin team to ensure confident platform adoption.

Automated Testing (Unit, Integration, UI).

• Ensure that core functionality behaves as expected across devices and updates.
• Validate business logic.
• Confirm correct interaction with backend services.
• Protect critical user journeys such as login, booking, messaging, and payments.

Performance Optimization.

• Ensure fast startup times.
• Provide smooth navigation and transitions.
• Enable efficient data loading and caching.
• Provide stable behaviour under poor network conditions.

Analytics & Event Tracking.

• Provide visibility into how users interact with the app.
• Give insights into key actions (onboarding completion, booking behaviour, messaging engagement, session attendance, and churn signals)

Apple App Store & Google Play Release.

• Cover activities required to successfully publish the apps (app signing and certificates; store listings, screenshots, and metadata; privacy disclosures and compliance checks; beta testing and staged rollouts).

• iOS and Android applications that meet all store requirements and are approved for public distribution, with stable builds ready for ongoing iteration.
• A foundational monitoring and analytics setup that allows the team to track application health, usage patterns, and early issues from day one.
• A production-grade mobile platform that is stable, observable, and ready to support real users, forming a strong base for post-launch enhancements.